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The Expanding Territory of Offshore Outsourcing

Outsourcing Center, Kathleen Goolsby, Senior Writer

Suppliers are moving the back office to the four corners of the globe. At the same time, buyers, now firmly committed to offshore solutions, are wrestling with the decision to select a near shore or farshore provider. Here's what's going

Legal Outsourcing Trends – A Look Ahead

Paul J. N. Roy, Partners, Mayer, Brown, Rowe & Maw

Outsourcing continues to provide significant business opportunities for customers. But it also represents new risks. At the same time, the outsourcing market is continuing to evolve toward the newer terrain of business process outsourcing. Paul Roy of Mayer, Brown, Rowe

Outsourcing to Rid Healthcare’s Pain

Outsourcing Center, Kathleen Goolsby, Senior Writer

Word of mouth in the healthcare industry has spread the message: outsourcing is the best medicine to address costs and government regulations.

Aviation Outsourcing

R. Allen NaudÈ, Partner, Baker & McKenzie, Miami, Florida

Flexibility is an important piece of aviation outsourcing. Attorney R. Allen Naude of Baker & McKenzie shares do's and don'ts for airlines.

Insuring A Process System for Independent Agents

Chris Pryer, Business Writer

USA Inc., composed of independent agents, wanted to concentrate on growth. Soon its IT department couldn't handle the volume. So it outsourced policy processing to RIS.

A Sporting Goods Manufacturer Outsources CRM to Drive a Golf Email Campaign

Outsourcing Center, Bruce McCracken, Business Writer

Wilson Sporting Goods wanted to send 90,000 emails to its golf customers. But it had never done an email campaign before. Outsourcing got the job done.

Service Provider Bankruptcy

Paul J. N. Roy, Partners, Mayer, Brown, Rowe & Maw

Your service provider just declared bankruptcy. What do you do now? Lawyers at Mayer, Brown, Rowe & Maw have some surprising remarks about what you can and can't do and some good ideas about how to protect yourself in your

East Meets West Up Close and Personal

Outsourcing Center, Kathleen Goolsby, Senior Writer

Facing mountainous bad debts and a failing national economy, Japan's banking sector and its government seek strategies to save the banks from closure. But Shinsei Bank has already found the path to success. Due to adopting western-style management concepts, and

New Report: Most Small Businesses Save Significant Sums Through HR Outsourcing

Outsourcing Center, Bruce McCracken, Business Writer

A new study shows 89 percent of buyers using Professional Employer Organizations reported saving $600 per employee annually, on average. Read how PEOs are benefiting small to medium-sized businesses.

The Coming Sea Change in Offshore IT

Stephen Dunn, Principal, Everest Group

Using an offshore service provider can be a daunting task. Stephen Dunn describes the options for both buyers and service providers.

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