Tips for Outsourcing HR Functions
Outsourcing Center, Kathleen Goolsby, Senior Writer
What's the best way to ensure HR success? A study of Editor's Choice awards nominees finds outsourcing more than one function generates the highest success rates.
Research & Insight
Risk-Reward
Development and Customization in Outsourcing
Michael S. Mensik, Partner, Baker & McKenzie
Today, ITO may involve customization or development. Outsourcing contracts must reflect this work. Attorneys at Baker& McKenzie discuss four areas of concern.
HR Trends: ‘Everybody’s Doing It’
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
The Conference Board just completed an extensive study of HR buyers. Great satistics and trenchant observations about what they would do differently next time.
Innovative Hardware Eliminates Wireless Risks
Outsourcing Center, Kathleen Goolsby, Senior Writer
Imagine having a fully transportable, fast-speed, secure, wireless network that can immediately operate anywhere in the world. Predictions that such technology is still next generation are now history, and both government and commercial organizations are making a beeline for the
Outsourcing’s Role in the Delicate Balancing Act Between Growing and Shrinking
Outsourcing Center, Kathleen Goolsby, Senior Writer
The cost of human capital is so large that it stymies some companies from being able to achieve their growth initiatives. Outsourcing truly makes a difference, as in this story of how a medical billing company handled the challenge and
Financial Institution Outsourcing: Managing the Risks
Thomas J. Smedinghoff, Partner, and Creighton R. Meland, Jr., Partner, Baker & McKenzie, Chicago, Illinois
In the Bible, Cain insisted he was not responsible for his brother's actions. That's not true if you are a financial institution. Banks, savings and loans and credit unions are still responsible for the actions of their service providers. Two
Trust Nobody; Train Everybody
Outsourcing Center, Kathleen Goolsby, Senior Writer
Serious legal consequences can result from employees' lack of awareness of new procedures for privacy and security issues due to HIPAA. But implementing the policies and educating employees is costly and requires expertise. One outsourcer, however, has a unique, low-cost,
Rx for Secure Patient Data Collection
Jerri L. Ledford, Business Writer
Outsourcing patient data must satisfy a hospital's stringent security requirements. One ASP has developed a prescription for protecting patient data on the Web.
Smoothing Over the Privacy Potholes in BPO Outsourcing
Rebecca S. Eisner, Partner, Mayer, Brown, Rowe & Maw
New U.S. laws have made privacy and data security a risky business. Be scared. Be very scared. Here's why.
Information Security in Outsourcing Agreements
Brad L. Peterson, Partner, Mayer Brown LLP
Information security is becoming extremely important in today's uncertain world. Suppliers have access to your very crucial information. Learn how to protect company secrets in your outsourcing contracts.