Guard Your Business with Latest Security Trends Insights

What’s the Best Way to Outsource CRM?

Jerri L. Ledford, Business Writer

When a company outsources its customer relationship management (CRM), how do its executives know their customers will receive the best service their company has to offer, if its own employees aren't actually offering the service?

Can One Size Fit All?

Chris Pryer, Business Writer

MERANT ASaP Revolutionizes the ASP Model - MERANT ASaP provides the complex development tools utilized by software developers to create eBusiness applications. Via the Internet, MERANT allows distributed software development teams the ability to share a single, hosted resource that

As Safe as Fort Knox

Outsourcing Center, Kathleen Goolsby, Senior Writer

Ruesch specializes in business-to-business cross-border payments, basically supplying various payment instruments and foreign currencies for companies that need to pay their bills in various countries around the world.

How to Get Ready for HIPAA

Outsourcing Center, Kathleen Goolsby, Senior Writer

From the moment of his 1999 signature approving two-thirds of the proposed HIPAA regulations, President Clinton tossed the healthcare industry a hot potato. So now the industry is forced to start changing the way it was doing business.

ASP in Brazil

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

When Brasilia, Brazil's capital, was built, one of the city architects suggested planting grass everywhere instead of paving sidewalks. People could walk wherever they wanted. Where natural paths emerged, the concrete would follow.

Healthcare’s Biggest Challenge

Outsourcing Center, Kathleen Goolsby, Senior Writer

Behind closed doors, discussions about the biggest challenge for both providers and payers in the healthcare industry are not about HIPAA compliance. It's about how to be profitable. Given the numerous industry problems besetting companies, revenue has been drastically cut,

Digital Rights Management

Outsourcing Center, Kathleen Goolsby, Senior Writer

Born in August 1999, TrustData Solutions Corporation has already matured enough to take giant steps in the eSecurity arena. HIPAA experts agree TrustData's solutions are probably the most advanced technology today for allowing companies to enable HIPAA compliance.

In the Pink

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

PinkElephant is a Dutch ASP headquartered at Zoetermeer. The ASP is a PinkRoccade nv company, one of the most successful traditional IT outsourcing vendors in Holland. And that's exactly how the ASP market is developing in Europe. The quick starting,

How to Minimize Risks When Entering the Wireless World

Outsourcing Center, Kathleen Goolsby, Senior Writer

People are doing wireless today without having thought about it first, and now they have some real problems, states John Stehman, principal analyst with the Robert Frances Group. They can't even support all the devices they have out there. They

Wireless: To Be or Not To Be

Outsourcing Center, Kathleen Goolsby, Senior Writer

Wireless scares people, says Adam Braunstein, senior research analyst with the Robert Frances Group. The concept that you can get anything anywhere is easy to understand and sounds great, and what company wouldn't want to give those capabilities to its

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