Finance & Accounting | Outsourcing Center

How Financial Incentives Encouraged the Revenue Cycle Staff to Bring in Extra Millions

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Northern Arizona Healthcare wanted to become one of the top three hospitals in Arizona. Today its executives believe it is as good as any hospital in America. Its new IT system provides easy-to-access, real-time data for its medical staff. The

How Changes in the Market Changed the Face of Outsourcing

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

LEAN, green, and savings now are the mantras of IT buyers today, according to Richard Penn. Even IT pricing is experiencing a metamorphosis. Here's what buyers and suppliers need to know in today's brave new ITO world.

A Small Business Competitive Advantage: Outsourced Finance and Accounting Solution

Outsourcing Center, Kathleen Goolsby, Senior Writer

A lot of small business owners are great at their business but not at handling their finance and accounting processes. This causes them to make poor decisions that could sink their business. Here's a flexible outsourced solution for this process,

New Impacts on Outsourcing

Outsourcing Center, Kathleen Goolsby, Senior Writer

New influences on outsourcing in 2009 include such factors as SOA, green IT, and the convergence of technology and business processes. Each will impact the value proposition and decision making. Here are the insights that will help to prepare your

Game Changers in HR Outsourcing and Talent Management

Outsourcing Center, Kathleen Goolsby, Senior Writer

HRO and talent management processes are taking some dramatic turns. Here are the insights you need to know about what's happening with the value proposition in both of these areas and how decision-making needs to be altered going forward.

Clear-Cut Choice for Comprehensive Back-Office and ITO Solutions in the Mid-market

Outsourcing Center, Kathleen Goolsby, Senior Writer

BPOMS, a service provider for mid-market companies, offers tier-one services with a willingness to customize the solution and provide on-demand pricing options.

Cost Savings, SLAs, and Supplier Selection Criteria Benchmarks from 2007 Outsourcing Excellence Awards

Outsourcing Center, Kathleen Goolsby, Senior Writer

Outsourcing Center's study of 86 relationships participating in the 2007 Outsourcing Excellence Awards program revealed several significant benchmarks. A major finding: buyers felt cultural fit and a partnering relationship approach were a major key to success; they used them as

RX for Healthcare Outsourcing Success: Abandon Traditional Roles

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

No one wants to wait three months to be paid. The Department of Surgery outsourced its bill collection, which cut day in accounts receivable from 94 to 50. But the change wasn't easy; the two partners had to change how

Outsourcing Facilitates Airline’s Cash Flow for Staying Competitive

Outsourcing Center, Kathleen Goolsby, Senior Writer

Investing in innovation is critical to business success, especially in highly competitive industries such as the airline industry, which was hit hard with cost constraints after the September 11, 2001 terrorist attacks. Yet, British Midland Airways has been innovating and

Yes You Can Predict the Future of BPO

Phil Fersht, VP Research

Paul Nowacki analyzes the BPO trend line. His findings: GDP growth inversely impacts BPO growth. That means buyers should consider entering the market when the economy is strong to avoid the crowd. Suppliers should focus their business development efforts in

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