HR Outsourcing Revenues Grew 65 Percent In 2001
Outsourcing Center, Bruce McCracken, Business Writer
IDC reports HR BPO outsourcing revenues grew 65 percent last year. (That's not a typo.) Read why.
Research & Insight
Services
Human Resources
Smoothing Over the Privacy Potholes in BPO Outsourcing
Rebecca S. Eisner, Partner, Mayer, Brown, Rowe & Maw
New U.S. laws have made privacy and data security a risky business. Be scared. Be very scared. Here's why.
Everdream Wins Gold Medal from Special Olympics
Outsourcing Center, Bruce McCracken, Business Writer
The Special Olympics of Texas stages 200 events a year. It needed a 24/7 Internet presence to communicate with its 27,000 participants. Everdream made that a reality.
It Was a Dark and Stormy Night…
Outsourcing Center, Kathleen Goolsby, Senior Writer
Outsourcing is not just about turning over a business process to a company with expertise and resources in that area. It's more successful when both parties work as a team to overcome all challenges. Here's a striking example of an
Resourceful Outsourcing Nabs Outsourcer’s Resources
Outsourcing Center, Kathleen Goolsby, Senior Writer
Manufacturing companies are finding that technology sometimes creates a need for new facilities, as well as streamlined processes. Find out how a U.K. company lacking investment capital used outsourcing to obtain a new facility.
Outsourcing Solves Paralyzing Predicament
Outsourcing Center, Kathleen Goolsby, Senior Writer
State tax rates, FICA payments and address changes are only a few of the headaches inundating a stock option process. Here's the story of what one company gained by outsourcing this administrative nightmare.
Storehouse of Knowledge
Outsourcing Center, Kathleen Goolsby, Senior Writer
ELearning is more than applying technology to the learning process. If done effectively, it changes several business processes, and outsourcing is the best catalyst for those changes.
Presenting the 2002 Editor’s Choice Awards
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
It's our privilege again this year to relate to you the stories of nine exceptional outsourcing relationships.
All or Nothing at All: An Outsourcing Drama of Contrasting Characters
Outsourcing Center, Kathleen Goolsby, Senior Writer
Just knowing the objectives you want to achieve by outsourcing is not enough. You have to build a strong relationship. Here's the story of innovative first steps taken to ensure the Bank had the right partner and that the parties
Turbo-charged, Friction-free Government
Outsourcing Center, Kathleen Goolsby, Senior Writer
Find out the strategy Pennsylvania used to redirect State employees' talents to more value-add processes and the political minefields encountered along the way.