Top Human Resources Outsourcing Services

No Time for RFPs

Outsourcing Center, Kathleen Goolsby, Senior Writer

Buyers are often in a hurry to outsource so they can implement their competitive strategies. But cutting short the supplier selection process can result in a failed outsourcing relationship. Here's how to do it right.

We’ve Only Just Begun

Outsourcing Center, Kathleen Goolsby, Senior Writer

Jane Drasites, Director, Benefits Delivery for BP Amoco, swears that the first year in an outsourcing relationship is just like a marriage. Some marriages don't work very well. When Amoco (prior to its merger with BP) signed an agreement in

Skill Building Minus the Frustration

Jerri L. Ledford, Business Writer

As little as five years ago, when you needed to train employees, there were three basic options for doing it-sit the employee down with a video, partner that employee with a more experienced employee, or put a group of them

Putting Humpty Dumpty Together

Outsourcing Center, Kathleen Goolsby, Senior Writer

In any vendor relationship, you can let the vendor manage you and direct you, but I'm not sure that you will get full satisfaction and have your full expectationss met. Companies have to understand what they are expecting and actually

My Benefit Source Chips Away at Payroll Administration Costs

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Outsourcing was the right course for Meadowbrook Golf. The Lakeland, Florida company owns, leases or manages 100 golf courses in 16 states; during the summer the employee roster swells to 3,500. Payroll and tax filing took two days to complete

A New Way to Look at BPO

Michel Janssen, Managing Director, Everest Research Institute

This spring I had lunch with one of our clients, a national retail chain. The chief financial officer, the chief information officer and the executive vice president for human resources (HR) gave me a list of 20 business processes they

Close Encounters of the HR Kind

Outsourcing Center, Kathleen Goolsby, Senior Writer

Public Service Enterprise Group, Inc. (PSEG) is a holding company in the electric and gas business with several affiliate companies in generation and distribution services in 12 countries and in 12 states in the US. Dealing at times with regulation,

Exult’s Kevin Campbell

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

In June, Exult Inc. named Campbell its chief operating officer. Before he joined Exult, a Web-enabled human resources (HR) outsourcing provider for large, multinational corporations, Campbell helped propel Ernst & Young's Global Outsourcing practice to $400 million. He began his

Through the Looking Glass, Brightly?

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

We are at an interesting crossroads. The market is still tracking the promise of the ASPs although at a difference pace than we predicted earlier, adds Sanjay Katyal, senior director, marketing for PeopleSoft eCenter in Pleasanton, California.

When Employee Satisfaction is Key

Outsourcing Center, Kathleen Goolsby, Senior Writer

Deutsche Bank, with commercial banking and investment bank services, aims to be one of the world's leading investment banks. And it depends on its employees to make that happen. Since it relies on employee competence and commitment to excellence in

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No Time for RFPs

We’ve Only Just Begun

Skill Building Minus the Frustration

Putting Humpty Dumpty Together

My Benefit Source Chips Away at Payroll Administration Costs

A New Way to Look at BPO

Exult’s Kevin Campbell

Through the Looking Glass, Brightly?

When Employee Satisfaction is Key

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