Expert Solutions for Your Business

Archstone Consulting/Duke University Offshoring Study: Respondents Reported 30 Percent Annual Savings

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

How much money do companies really save offshoring? This new study answers that question scientifically: 63 percent saved more than 30 percent and 14 percent banked more than 50 percent.

ComputerWire’s Annual Outsourcing Report: Contract Value Grew Thanks to Government and Smaller Buyer Contracts

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

ComputerWire tracks outsourcing deals. Here's the report card for 2004.

IT Forecast: Look for Growth, Changing Deal Types, and a More Global Delivery Model

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Read about ITO in 2005: the move to global sourcing, the impact of Sarbanes-Oxley, and new activities for ASPs.

What’s New in BPO

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

BPO providers predict this year business transformation will become more than just talk. And offshoring will expand into new industries and new geographies. Here's a BPO road map for 2005.

What to Expect This Year in the Leading BPO Processes

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Here's a sneak peak at new developments in human resources, finance and accounting, customer relationship management, and procurement and global trade management outsourcing. 2005 promises to be a busy year for BPO.

The Top 10 Outsourcing Events in 2004 and What They Mean

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

David Letterman didn't do a Top Ten outsourcing list, so we compiled one for him. Read why the Hewitt/Exult merger, the TXU/Capgemini deal, and EDS' fallen angel status made the list.

New Outsourcing Risks in 2005 and How to Mitigate Them

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

As outsourcing changes, so do the risks. An OutsourcingCenter poll discovers why rising interest rates and the promise of combining voice and data in one network using VoIP technology are creating new risks for the industry.

Ninety Percent of Senior Finance Executives Find Outsourcing Successful According to Surveys

Outsourcing Center, Bruce McCracken, Business Writer

More than 90 percent of financial executives labeled their outsourcing successful. But the big surprise was that cost savings are neither the primary motivation to outsource nor the biggest benefit perceived. At the end of the day, it's all about

Governments Join Private Sector in HRO Adoption

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

A new study by the Conference Board and Accenture HR Services discovered four forces came together in 2004 to encourage governments to outsource HR. Here's what's happening.

Alternating Currents in Utility Regulation Cause Hydro One Deal to Change

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Hydro One hired Capgemini to implement its aggressive business plan. Then government regulations changed and the utility turned to Plan B. Read how Capgemini's flexibility in the face of change helped the utility adjust to its new conditions

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Archstone Consulting/Duke University Offshoring Study: Respondents Reported 30 Percent Annual Savings

ComputerWire’s Annual Outsourcing Report: Contract Value Grew Thanks to Government and Smaller Buyer Contracts

IT Forecast: Look for Growth, Changing Deal Types, and a More Global Delivery Model

What’s New in BPO

Ninety Percent of Senior Finance Executives Find Outsourcing Successful According to Surveys

Governments Join Private Sector in HRO Adoption

Industries

Services

Industry

Services

Cybersecurity

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