HRO’s Experts Share Best Practice Tips for HR Outsourcing Initiatives
Outsourcing Center, Kathleen Goolsby, Senior Writer
Five HR experts offer their best practice recommendations on implementing an HR outsourcing initiative.
Research & Insight
Services
Required Reading on the Realities of Business Transformational Outsourcing
Outsourcing Center, Kathleen Goolsby, Senior Writer
In part 4 of this four-part series on business transformational outsourcing, we share three essential principles for structuring a BTO relationship for successful outcomes.
Negotiating Residual Information Provisions in IT and BPO Transactions
Brian R. Suffredini, Attorney, Mayer, Brown, Rowe & Maw LLP
Outsourcing requires the buyer to share sensitive information with the supplier. How do both parties handle the use of this residual information? Brian Suffredini of Mayer, Brown, Rowe & Maw shares hints to protect both parties and still make the
Why Outsourcing is Hot in the Manufacturing Sector
Outsourcing Center, Kathleen Goolsby, Senior Writer
Manufacturing industry trends - The National Association of Manufacturers predicted US manufacturing production will increase by more than six percent this year. Headlines also declare that manufacturing growth in the UK is at a four-year high, and demand is strong
Offshoring is Only the First Wave of a Major Change in Business as Usual
Outsourcing Center, Kathleen Goolsby, Senior Writer
A cutting-edge, thought leadership perspective on a controversial topic
What Is the Cost of Owning an In-House HR System?
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Suppliers insist outsourcing human resources information systems saves money. Well, just how much? An ADP study discovered some forgotten factors make the cost of a paycheck not $6 but $16.
The Greening of the BTO Environment
Outsourcing Center, Kathleen Goolsby, Senior Writer
Business transformation outsourcing is the industry's new buzz word. What exactly is it? Senior writer Kathleen Goolsby polled suppliers and has a definitive answer buyers need to know. First in a four part BTO series.
Legal Trends Reflect Move into BPO and Offshore
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Partners in the Chicago, London, Sydney, and Hong Kong offices of Baker & McKenzie share their observations about trends in their regions and their industries, including their thoughts on offshoring. Is outsourcing the legal department the next BPO process?
Offshore Comes of Age in 2003
Stephen Dunn, Principal, Everest Group
Everest's Todd Furniss and Stephen Dunn discuss the explosive growth of the offshore industry, describing the new players and predicting where the work will go this year.
Outsourcing in 2003: How Offshoring Is Changing the Industry
Outsourcing Center, Kathleen Goolsby, Senior Writer
The biggest event in outsourcing last year — and the biggest event since outsourcing’s inception — was the growing use of offshoring. Both buyers and suppliers realized the profound power of labor arbitrage. The move to offshore work to take