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Research & Insight

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Benefits Cures

Outsourcing Center, Kathleen Goolsby, Senior Writer

In 1995 Glaxo Wellcome, Inc. discovered a breakthrough in how to achieve its goals regarding human resources functions within the company. It happened as result of the company going through a merger and coming out of it not prepared to

Swan Saga

Outsourcing Center, Kathleen Goolsby, Senior Writer

When CNA Insurance, a business-to-business property and casualty insurer, paddled fast but still encountered a weight that kept it from soaring toward its goals, it hired the wings of Hewitt Associates as its human resources outsourcer in 1998 and really

HR Moves to Self-Serve

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

SynHRgy HR Technologies, an HR outsourcing vendor in Houston, Texas, monitored the usage of its 500,000 participants last fall. Sixty-five percent of the enrollees used the Web or its interactive voice response (IVR) system in lieu of talking to a

Rendezvous with ELLA

Outsourcing Center, Kathleen Goolsby, Senior Writer

Clark explains that, prior to Rockwood, he was selling an insurance product called employment practices liability (EPL), whereby companies can be insured for wrongful termination, sexual harassment and discrimination. These acts were considered to be uninsurable before 1992 because they

Achieving High Performance

Chris Pryer, Business Writer

Today roads, and the maintenance they require, are as important as the vehicles that traverse them. And if you've paid any attention to today's news -- or your daily commute to work -- you are probably aware that roads, like

Aligning Interests

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Whiteside, the founder and CEO of netASPx Inc., an application service provider (ASP) based in Herndon, Virginia, says software vendors have to select one of three paths to incorporate the ASP method into their business model.

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