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Hosted ERP Suites Improve Front- and Back-Office Operations, Yield Dramatic Cost Savings for Smaller Manufacturers

John Harney, Business Writer

Since installed ERP systems are expensive, complex to deploy, and require dedicated IT resources to maintain, automating mission-critical systems for small manufacturers is a challenge. ProSoap found itself concentrating so much on our servers that we couldn't get on the

Evaluating Success in an Outsourcing Relationship

Outsourcing Center, Kathleen Goolsby, Senior Writer

Many companies don't achieve the anticipated outcomes in their outsourcing initiatives because they don't take the right steps up front. Here's how the fifth-largest homebuilder in the United States built an outstanding outsourcing relationship that produced the outcomes the client

An Outsourcing Solution for Consumer-Directed Healthcare that Payors Cannot Afford to Ignore

Outsourcing Center, Kathleen Goolsby, Senior Writer

Consumer-directed healthcare (CDH) is causing payors to determine how to meet the challenge of adjusting existing technology so it services individual clients, not just groups. Payors have four choices. One of those, a CDH defined-care platform in an outsourced model

The Impact of Collaboration in BPO for Print Services

Outsourcing Center, Kathleen Goolsby, Senior Writer

Managing the North American marketing-related print collateral needs of Unilever's 400 brands in more than 100 countries is an enormous task. Outsourcing printing needs is not the same as outsourcing procurement, especially where it may impact creativity in marketing. Unilever

How One Outsourcer Uses Another to Keep Its Work Onshore

John Harney, Business Writer

Offshore claims processing has traditionally been cheaper than in the United States for obvious reasons-the price of keying in data overseas is a fraction of what it is here. Antares Management Solutions, a third-party claims administrator, was considering going overseas

Predicting BPO’s Future with Oracle’s Tibor Beles

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Tibor Beles, VP Sales, Global BPO, heads Oracle's BPO practice. Read why he thinks HRO buyers will take a more aggressive outsourcing approach in the future, how IT will bring innovation to BPO processes, and why time is so critical

RPO Supplier Helps BloodCenter of Wisconsin Find Hard-to-Find Talent Faster, Cheaper

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

The applicant pool at BloodCenter of Wisconsin was too small and the quality of candidates was poor. Additionally, it took too long to fill a position--up to 100 days when it should have taken just 45. Outsourcing solved its recruitment

Third-Generation Outsourced Travel Management Services Use Online Marketplaces to Include Other Travel Expenses

John Harney, Business Writer

Travel management companies (TMC) were the first generation of outsourced travel services to book flights, hotels, and rental cars. But what about restaurants or limos? Rearden Commerce, an online marketplace with interfaces to 135,000 merchants, outsources its network to TMCs

Kathryn Kelly of ExcellerateHRO

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

The President of ExcellerateHRO relishes the fact that HRO suppliers are taking away the tactical work that makes up the daily grind so the new, reskilled HR department can focus on the strategic. Kelly, who has a research background in

Allied Irish Bank Becomes First Financial Institution in Europe to Outsource Global Trade Processing End-to-End

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

The bank's software provider announced it would no longer support its banking application. AIB had to determine whether to outsource or purchase a new system. Outsourcing was more expensive until ABN AMRO opened an office in India reducing fees by

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Time to Market

Hosted ERP Suites Improve Front- and Back-Office Operations, Yield Dramatic Cost Savings for Smaller Manufacturers

An Outsourcing Solution for Consumer-Directed Healthcare that Payors Cannot Afford to Ignore

The Impact of Collaboration in BPO for Print Services

How One Outsourcer Uses Another to Keep Its Work Onshore

RPO Supplier Helps BloodCenter of Wisconsin Find Hard-to-Find Talent Faster, Cheaper

Third-Generation Outsourced Travel Management Services Use Online Marketplaces to Include Other Travel Expenses

Kathryn Kelly of ExcellerateHRO

Allied Irish Bank Becomes First Financial Institution in Europe to Outsource Global Trade Processing End-to-End

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