Accelerate Time-to-Market with Expert Outsourcing Solutions

Are You Ready to Let a Supplier Deliver Converged Voice and Data Services?

Richard Sealy, Consultant

Today outsourcers can merge voice and data into a single infrastructure. However, this new paradigm disrupts well-established conventions. Richard Sealy discusses what the next generation of telecom service outsourcing contracts must do.

A Surprising New Study: SLAs Now Have Teeth

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

A new study by Oblicore found 59 percent of its respondents do not monitor their SLAs well. Yet 64 percent have added financial penalties if their suppliers do not perform.

Foreign Outsourcing Invigorates US Economy

Daniel Griswold, Cato Institute

Daniel Griswold of the Cato Institute debunks offshoring myths using Cato research. He explains the economic benefits of offshoring and puts the job loss issue in perspective.

Banks Outsource to Keep Their Global Customers Happy

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

KeyBank's corporate customers need letters of credit for global trade. But the bank didn't want to make the requisite capital investment. So it outsourced that process to ABN-AMRO, another bank. The happy result: the new services offered by the outsourcer

Want to Survive a Stay in the Hospital? Don’t Forget To Check Out its IT Outsourcer

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

More Americans die from medical errors in a hospital than from car accidents. El Camino Hospital cut its medication errors 20 percent through technology, thanks to its IT provider Eclipsys.

Perspectives on Growth of the Outsourcing Market in China’s Healthcare Sector

Outsourcing Center, Kathleen Goolsby, Senior Writer

The Chinese government is reforming its healthcare sector to create a more competitive environment and speed up medical reform. Will outsourcing be part of that process?

Like Sitting Ducks–Two Failure-Prone Outsourcing Models

Outsourcing Center, Kathleen Goolsby, Senior Writer

An Outsourcing Center survey found a significant correlation between root causes of failure and two increasingly popular approaches to outsourcing.

Healthcare Providers’ Perfect Storm and How Outsourcing Can Help Weather the Winds

Todd Hintze, Principal, Everest Group

Hospitals solved problems by adding complexity to their processes. But a perfect storm of new pressures make simplicity a better solution. The Rx: outsource.

Managing an Outsourcing Career

Isaac Cheifetz

What should outsourcing executives do to position themselves for career success in outsourcing? An outsourcing executive recruiter shares his list.

Small to Mid-Sized Businesses Turn to ASPs; Larger Enterprises Follow Their Lead

Outsourcing Center, Bruce McCracken, Business Writer

To paraphrase Mark Twain, the demise of ASPs has been greatly exaggerated. They are experiencing a remarkable resurgence, as enterprises small and large embrace their offerings. And one ASP, salesforce.com, just went public with the highest first-day price rise so

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Time to Market

A Surprising New Study: SLAs Now Have Teeth

Foreign Outsourcing Invigorates US Economy

Banks Outsource to Keep Their Global Customers Happy

Want to Survive a Stay in the Hospital? Don’t Forget To Check Out its IT Outsourcer

Perspectives on Growth of the Outsourcing Market in China’s Healthcare Sector

Healthcare Providers’ Perfect Storm and How Outsourcing Can Help Weather the Winds

Managing an Outsourcing Career

Small to Mid-Sized Businesses Turn to ASPs; Larger Enterprises Follow Their Lead

Industries

Services

Industry

Services

Cybersecurity

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