Accelerate Time-to-Market with Expert Outsourcing Solutions

Revenues Determine Rating

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Revenues Determine Rating ASPs Have Their Own Top 10 List - David Letterman popularized the Top 10 list. Now the ASP world is mature enough to have its own. IDC, the Framingham, Massachusetts global market advisory firm, decided to compile

Deciding What to Outsource

Dr. Wendell Jones

Outsourcing relationships have a better chance for success if they have an internal champion who believes in the cause. Find out what you need to know.

An ASP Plays Doctor with Database Health

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

dbDoctor has reengineered the database monitoring process for Oracle and Sun Microsystems systems. 'Databases touch each and every facet of your business. When they go down, all hell breaks loose and losses immediately start to accumulate,' says Michael Misheff, vice

Prepared to Answer

Chris Pryer, Business Writer

Customer service is a term that rolls easily off the tongue of almost every corporate mogul you hear interviewed or quoted these days. They talk about the fierce competition they face in their chosen industry and that the distinguishing factor

What Happened to LeapSource?

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

What Happened to LeapSource? - With $65 million in its checkbook, LeapSource opened it doors in September, 1999. The pure play business process outsourcing (BPO) provider closed those doors in March, 2001.\x0d\x0aWhat happened? And what does it mean for BPO

Outsourcing:

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Outsourcing providers offer a richer and more varied career path than companies whose employees work in departments that support the core business. When EDS completes an outsourcing contract, it manages the IT department of the buyer's firm.

Breaking News: Outsourcing Gets Great Press in the Newspaper Industry

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Reducing cycle time is a powerful business strategy. Here are two examples from the newspaper industry that demonstrate how outsourcing was the only way these companies could take advantage of a great opportunity.

HR Moves to Self-Serve

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

SynHRgy HR Technologies, an HR outsourcing vendor in Houston, Texas, monitored the usage of its 500,000 participants last fall. Sixty-five percent of the enrollees used the Web or its interactive voice response (IVR) system in lieu of talking to a

Five Tips for Vendors

George Atis, Chairman, Outsourcing and Technology practice groups, McMillan Binch LLP

George Atis provides some pointers for vendors that should go a long way towards impressing buyers and expediting the closure of a deal.

The Big Picture

Outsourcing Center, Kathleen Goolsby, Senior Writer

Solutions for Public and Private eMarketplaces “Major multinational companies will buy software solutions,” says James Hatcher, vice president of business development for ECNet. “But when you go to the supplier base, only 10 percent of them will buy software. So

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Revenues Determine Rating

An ASP Plays Doctor with Database Health

What Happened to LeapSource?

Outsourcing:

Breaking News: Outsourcing Gets Great Press in the Newspaper Industry

HR Moves to Self-Serve

The Big Picture

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