Accelerate Time-to-Market with Expert Outsourcing Solutions

Email, Not Phone Home

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Today cybercafes allow the kinder to email home from anywhere. Ryan Byrne formed Globe Drifters in September, 1999, to make it even easier for student travelers to keep in touch...

Getting Ready For Tomorrow

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Dr. Han T. M van der Zee doesn't own a crystal ball. Yet the director of the Nolan Norton Institute in De Meern, the Netherlands conducts research to predict the future. Companies look to the Institute to help them determine

What Exactly Is BPO?

Outsourcing Center, Kathleen Goolsby, Senior Writer

What a great question! Business Process Outsourcing (BPO) has generated a number of definitions. Before I tell you my definition, I want to describe the history of outsourcing to show how the term business process outsourcing came about.

How to Find Millions of Dollars in a Hurry

Outsourcing Center, Kathleen Goolsby, Senior Writer

If you don't know whether your local city, county or state governments spend more than they take in, or whether they are able to pay the costs to maintain their assets, you're not alone. Most people can't figure out how

Just Arrived

Outsourcing Center, Kathleen Goolsby, Senior Writer

The Government Accounting Standards Board (GASB) is responsible for establishing accounting principles for governmental agencies. The GASB Statement 34 redefines the basic financial reporting framework that governmental agencies currently use, requiring them to conform to accrual accounting. It also requires

Combining Computer Codes With IRS Code

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Executives who know how to fix computer code but also understand the IRS code are the people who run reSOURCE Partner associates (rSP), an ASP supplier in Columbus, Ohio. The two-year-old firm, which specializes in both the technical and the

Facing Up to Customer Needs Online

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Communication is fundamental to any kind of commerce. But it's especially important on the impersonal Net where buyers sit alone in front of a computer screen, wondering if their orders will get lost in the ether. Now e-business owners can

Channel Changes

Outsourcing Center, Kathleen Goolsby, Senior Writer

Fast moving and provocative with possibilities, the ASP market is in the midst of a revolution. World-renowned, best-of-breed vendors, as well as customers of all sizes are watching this rapidly growing industry even as they shape it. ASPs don't look

The E-volution of BPO Procurement Outsourcing

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

Until now, selling your wares on the Internet has been the big focus of e-commerce. But at this stage of on-line commerce, buying is growing rapidly in importance as well, according to Dr. Bernadette Margel, a partner and global leader

Leaping at the Chance

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

When a venture capitalist calls with $65 million in funding, management listens. Then the group leaps at the chance to launch a new outsourcing firm, flush with the largest venture capital award to a BPO firm to date. That's how

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Research & Insight

Time to Market

Email, Not Phone Home

Getting Ready For Tomorrow

What Exactly Is BPO?

How to Find Millions of Dollars in a Hurry

Just Arrived

Combining Computer Codes With IRS Code

Facing Up to Customer Needs Online

Channel Changes

Leaping at the Chance

Industries

Services

Industry

Services

Cybersecurity

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