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How Offshoring Can Create Jobs For Americans

…including round-the-clock support, for companies using Oracle or any other combination of systems. Harden says OSI’s 100-person US team was too small to assign people to work around-the-clock; the logistics…

Service Level Agreements: A Better Mousetrap

…best practices. (Buyers require this during the pre-award RFP, proposal, and supplier selection process). Thus, the buyer trades its current performance levels for greatly improved performance over the longer term….

Defining the Role of the Technology Lawyer

…of a merger or acquisition. These accolades normally take the form of a “deal toy,” typically an ill-fitting, logo-ridden polo shirt or a strangely-shaped paperweight / knife sharpener. While it’s…

Governments Join Private Sector in HRO Adoption

…life span. Some legacy systems are 25 years old! The report says many provinces/states are looking at “capital outlays of $80-$100 million–expenditures out of their reach.” Adds Glenn Davidson, Chief…

Foreign Outsourcing Invigorates US Economy

…area of IT services, America’s edge is even more pronounced. In 2002, according to the most recent figures, US companies exported $14.8 billion worth of computer, data processing, research, development,…

iConnection Helps Companies Delete Email Woes

…system works properly. In addition, (i)Structure offers its iConnection customers its other benefits. The company’s data centers are redundant, so a power outage, hurricane, tornado, or earthquake won’t impact service….

Managing an Outsourcing Career

…having great skills is not enough. About the Author: Isaac Cheifetz is an executive search consultant who helps companies hire senior outsourcing and shared-services executives. His Web site is www.opentechnologies.com….

Outsourcing an Intranet Builds Real Value for Realtor?

…for Keller Williams, says the intranet “has created a whole channel of communications that we didn’t have previously.” What’s more, the savings have been “dramatic.” Miller says outsourcing to Intranets.com,…

Best Practice Tips from the Ottawa Manufacturers’ Network

…Ontario, Canada that helps companies develop and deliver better products by improving their business processes in the areas of manufacturing outsourcing, supply chain de-risking, and quality and reliability management. www.sunstrumhanel.com….

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