…(rCMS) provided by Compliance Networks, a Sugar Land, Texas-based supply chain solutions provider, these and other retailers bring visibility and predictability–keys to business intelligence and competitive advantage–into their vendor operations….
…bedroom sets, sofas, etc. online at FurnitureFromHome.com. In fact, Milan Rousset, the company’s owner, says 60 percent of its customers are now soldiers stationed in Iraq. “We do conference calls…
…Pryor, Capgemini’s CEO for Outsourcing, North America, says HP and Capgemini “were actually the big winners. Both companies won a substantial portion of the re-compete and significantly increased their share…
…considering or evaluating outsourcing solutions. We’ve noticed that companies that outsource really do have more competitive advantage within their markets. We believe that companies not currently considering how to act…
…Fulgham. “These are multi-year capitalized facilities assets, and companies need to take this into account in the total cost of ownership (TCO).” Companies are now seeking a way to combat…
…saves them a headhunter charge. RPO providers have worldwide contacts. Companies that use RPO want better recruitment processes. RPO providers help companies navigate the challenging waters of federal compliance. …
…communications technologies (ICT)–as well as where and how to apply them to improve the top- and bottom-line competitiveness of a business–come with complexities that plague all but large enterprises. Most…
…problems for Success Apparel’s bottom line. “In our customer-service area, our life blood is our computer and our telephone,” Golub says. Customers call “constantly” to check on their orders. “Email…
…National Car Rental’s infrastructure outsourcer since 1999, disagreed with both. This created a three-way tug-of-war. “There was no single point of accountability. There was finger-pointing everywhere,” recalls Best. In addition,…
…competition. That changed radically for BT, a British telecommunications company, in 1984, when Parliament opened up competition. Unfortunately, BT’s new competitors were able to sell the same service for less….
…Employees in any industry might never be completely comfortable with the idea of outsourcing, but now our people recognize why we do it,” Richard reports. “We involved our employees early…
…Switzerland-based company couldn’t delay its online library because the CEO had sent letters to thousands of companies announcing the system would go live by a certain date. “There was a…
…peer comparisons and/or external auditing. Governance model The outsourcing contract should delineate the governance model to manage the relationship. Ideally the partners should form a steering committee with equal representation…
…RTWA and of WorkersCompensation.com, the company’s licensed vocational experts shoot each video job analysis, which they edit down to two or three minutes. Wilson explains, “An employer doing its own…
…all or nothing right out of the gate, Davis adds. But TalentTrack has two key components to its recruiting solutions that reduce healthcare organizations’ reservations toward committing to outsourcing: short-term…
…several important details, however. First, when it comes to HIT or CIS, the buyer probably doesn’t know what’s best. Second, the buyer probably has less expertise, experience, and possible buying…
…says Smith. The Complexity of Checking Criminal Records Checking the criminal record is easy if all your employees come from the county where your business is based. The employer could…
…and interview techniques. “These are part of our base service, not add-ons,” says the CheckPoint HR partner. CheckPoint HR’s Game Plan CheckPoint HR targets mid-size companies with 50-2,000 employees in…
…seat comfort, and 19 percent cited major problems. At LoveMySeat.com, consumers can instantly locate the best- and worst-rated of 50,000 seat locations from 100 major American and international airlines. Seat…
…and people are happy to work in our call centers.” ALVA Pacific added a unique component to its customer-service training, sometimes sending its agents to the company’s hostel in the…
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