…“some built-in market share.” Suppliers come from two distinct gene pools, Janssen points out. BPO’s gene pool has process and domain expertise, and EDS’ and IBM’s have the global outsourcing…
…outsourcing to achieve an end-to-end solution and because the company really wants to be agile, multisourcing can achieve that but also makes the opportunity more complex. Not understanding that complexity…
When it comes to outsourcing, there’s one place where our insider views converge: the industry is at a transition point, and global sourcing is the stimulant of the transition. As…
…“Today, companies want precise consumer household knowledge.” The Axciom executive predicts even business-to-business companies will want to personalize their offerings. “This is a growing macro trend,” he says. That means…
…among multiple tenants–known as “virtual computing,” “utility computing,” or “utility-based pricing model.” Yes, people have been talking about utility computing for a couple of years, but the applications and infrastructures…
…it is adopted, security issues emerge that weren’t anticipated,” says David Endler, Director of Security Research for TippingPoint, a division of 3Com, and Chairman of the VoIP Security Alliance, a…
…the only CMM-certified Ukrainian IT company, were among the most active proponents of the march. According to the company’s co-owner and COO Valeriy Kutsyy, 99 percent of Miratech’s employees have…
…this possible. Because their collaboration was so successful, Murtha and (i)Structure decided to write this book to help other companies with their outsourcing decisions. You can read it at www.i-structure.com….
…find out what’s important to them. Then you can work together to come out with a constructive solution.” Offshoring Remains a Sticking Point Good communication aside, organized labor seldom takes…
…the degree the capital markets reward a company for growth and/or margin improvement. The metric compares how much extra shareholder value one added point of growth creates against that created…
…to May. At any given time of day during that period, there will be three radio commercials airing. The call to action in every radio spot is simple: dial a…
…healthcare services Sowers points out payors have purchased banks, and banks have purchased health insurance companies. Bank of America, for instance, offers health insurance to corporate America as well as…
…computer sciences. There are more than 47 universities in Bulgaria, located in 26 different towns. At any one time, there are more than 5,000 Bulgarian students majoring in computer science…
…Harrah’s Entertainment is one of the most sophisticated hospitality companies when it comes to building statistical models for segmenting and marketing to customers. The company’s financial success allowed it to…
…percent a year. “That’s no growth at all,” he says. Last year outsourcing companies generated $56 million in real estate commissions for leasing US call center space, according to the…
The commercial real estate business has supported a certain amount of outsourcing for many years. Commercial real estate consultancies have taken over activities from clients as diverse as transaction management…
The most feared happening in outsourcing is when the buyer initially selects what turns out to be the wrong supplier. Things degenerate to the point where the buyer has to…
…their portfolios, which sometimes is as difficult as finding the cash to pay the minimum balance. “This is an industry that measures its success in basis points (one basis point…
…Email Management Product ZANTAZ Zantaz.com Archival Auditing Disaster Recovery Postini Postini.com Archival Collaboration Security Disaster Recovery MX Logic Mxlogic.com Archival Security Disaster Recovery MessageLabs Messagelabs.com Security Disaster Recovery Ziplip Ziplip.com…
…lot of their clients went bankrupt during the dot com bust. The company found itself swimming in red ink. In a desperate move, the company outsourced 20 jobs to India….
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