…Department of Defense and a number of federal civil agencies to quickly and effectively coordinate communication among experts during security emergencies. Almost half — 44.5 percent — of the incidents…
…can meet the needs of the small business lacking expertise areas like creative design, cleansing and segmentation. The company also sends out a newsletter every three weeks with tips and…
…deal. Cross-Border Outsourcing: The Six-Point Checklist Here is my “quick-and-dirty” checklist for cross-border outsourcing deals. 1. Regulated industry or sector Are you dealing with a customer in an industry subject…
…weather and stock information, a major portal objective was to improve corporate communications to employees. GM’s Communications team now produces a daily video-on-demand program featuring GM and industry news, which…
…by HP to include asset management, IT shipping/receiving and warehousing, desktop and portable computer configuration and hardware refresh. Check and Double-check During the search for a solution, Doney handled calls…
…base,” comments Ken Forrest, the district’s chief financial officer. Compuware, he says, understood crucial facets of Detroit’s culture and tough operating environment, including very old buildings and a strong union…
…with resources dedicated solely to transformation and communication. They have a cross-functional steering committee comprised of senior management from both sides. Farkas reports that he and his counterpart at BearingPoint…
…to dance together. As elephant trainers and outsourcing experts know, both direct communication and positive reinforcement (the peanuts, or aligned interests) are mandatory for a long-term alliance and business success….
…comes around. Here are three examples of certain old school tactics that seem ridiculous in today’s mature market. Playing Hide and Seek with “Trick-Screws” in the Agreement I often come…
…model. For some companies, it is the ultimate proof-point of the outsourcing proposition. Because the ASP has already invested in, implemented, and supports the required infrastructure, less time is needed…
…Winding-up and Restructuring Act, but it applies only to the liquidation and restructuring of certain types of companies, including banks, insurance companies and trust companies. 4The indebtedness threshold for proceeding…
…employees don’t record their time accurately, we don’t get paid.” In addition to the growth of the company, its employees worked coast to coast in the company’s Boston, New York…
…internal company initiatives, Worldspan has seen a marked improvement in Web application performance. The company saw an 82 percent reduction in the number of minutes of system disruptions in 2002…
…cost-effective solution. When looking to outsource a help desk/support function, seek a provider with industry expertise, software expertise, scalable help desk capabilities and ongoing investment into components that continue to…
Looking for a HIPAA consultant to shepherd your healthcare organization through implementation of compliance projects? Look for an expert provider with actual experience in running transactions through a translator and…
…Fidelity, etc. lend credence to the value many companies have seen from outsourcing portions of their HR functions. But in these apparently calm seas, a storm has been slowly building….
…“That whole process is gone now,” he says. Additional benefits come from using the software vendor as an MSP. It eliminates finger-pointing as to the source of a software problem….
…detonate an explosive device in the complex that houses your company’s outsourced data center and the blast destroys the data center. If your outsourcing agreement includes a force majeure provision…
…comfortable managing their pension assets themselves,” explains Myra Drucker, chief investment officer, GM Trust Company, a pension fund outsourcing service provider based in Manhattan. At the end of last year,…
…negotiations on suppliers’ promises of quick savings, but later transform into competitive deals as customers encounter difficulty in translating the suppliers’ initial promises into real savings commitments. These deal strains…
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