ASP and ERP: A Great Fit
…system unable to scale and adapt to rapid changes, some companies outsource a complete process. RCC, however, wanted to retain its internal staff and just implement new technology. But it…
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No Dress Rehearsals
…happens? Is one very flexible and in the practice of just picking up the phone and making quick decisions? Do both companies share the same values? Does one company have…
Outsourcing’s Role in the Delicate Balancing Act Between Growing and Shrinking
…practice billing, software hosting for managing a medical practice, workflow management services and document imaging. When the company wanted to grow, its president, Mike Barnell, recognized they would have to…
Diagnosis: Losing Money Hand Over Fist
…services and practice management company, says the average medical practice in the Boston area, for example, must deal with upwards of 150 different insurance companies to collect its revenues. Many…
Embracing Lean Manufacturing by Outsourcing Third-Party Logistics
…with niche carriers. Best of all, FSCS was the only supplier that would use origin-based route design (instead of destination based). The Services FedEx Supply Chain Services now plans and…
Co-creating Successful HR Outsourcing
…Torre says that when he presents periodic reports about the outsourcing relationship to Morgan Stanley’s management team, he always tries to come up with examples of added value from the…
Doctors Make House Calls Through Outsourcing
…access system that used dial-up access. Performance was really poor. It wasn’t reliable.” The system was so bad that physicians used Web-based email providers like Hotmail to communicate. “The doctors…
Rutherfoord has a MindSHIFT
…difficult to maintain competency in all the technical areas that you need: presence on the Web, keeping up with the complexity and diversity of software, and getting the integration expertise…
Lockheed Martin Hits Home Run
…of Commerce, says the organization was just too far behind, technology-wise. A lobbying organization, the U.S. Chamber of Commerce interfaces with its members in various urban areas about issues that…
Shaping the Future of Communications
…Communications Group to deliver commercial solutions for some of those challenges. Ripples in the Pond Gilmore says VoiceTech and Omega’s satellite and wireless solutions enable disparate enterprises to be brought…
General Motors Drives e-Vehicle
…knew they could always come to the GMFamilyFirst.com Web site or a particular 1-800 number and get any product or service they wanted at GM or GMAC – it would…
Financial Institution Outsourcing: Managing the Risks
…He can be reached at creighton.r.meland@bakernet.com. 1 Office of the Comptroller of the Currency, Administrator of National Banks, OCC Bulletin 2001-47 on Third-Party Relationships, November 21, 2001 (available at www.occ.treas.gov/ftp/bulletin/2001-47.doc)….
Trust Nobody; Train Everybody
…requires no people and no hardware or software because it’s Web-based; employees can access it even away from the office. The eLearning approach ensures they can progress through the training…
Cost V. Control: Thoughts on Outsourcing Your eCommerce Offering
…coming to the not-so-startling revelation that their core competency is not electronic commerce or the Internet, and that the costs associated with their forays into electronic commerce and the Internet…
Outsourcing Long-Term Care Policy Administration Allows Entry in the Short Term
EDS Combines Best Practices to Service Hybrid Product The end of World War II ushered in a new era of prosperity in America. A record baby boom – 76 million…
Outsourcing Allows the Little Guys to Play in the Big Leagues
…can find what they want on our Web site, it keeps them away from our competitors’ Web sites,” explains Romano. A Trusted Supplier Provides an Outsourcing Solution Baseview Products of…
Value in Outsourcing – It’s Not About a Black and White Contract
…company,” he exclaims. How Getronics Canada has used its insight and resources for St. Michael’s above and beyond original plans has created a wealth of value for the hospital. It…
Outsourcing: Dynamo for Transformation
…services unit to deliver IT services and solutions to the different Endesa companies. Thus, the company began a corporate reorganization in 1998, resulting in consolidation of its companies in Spain…
Don’t Skip on the Details
Structuring and Documenting the Real Content of an Outsourcing Agreement Most outsourcing agreements are complex services arrangements that typically involve the transfer of various assets and factors of production, including…
Rx for Secure Patient Data Collection
…and after electronic transmission. It also identifies compliance guidelines for critical business tasks such as risk analysis, awareness training, audit trail, disaster recovery plans and information access control and encryption….