What Happened to LeapSource?
…December 1999 and ICG Consulting in February 2000. The company used its venture dollars to complete LeapSource’s suite of service offerings. But even more important, the executives thought they were…
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Risky Business
…over the $500 million company. However, Moore is critical of this type of logic. “Governments will want the $3 billion company instead of the $500 million company even if, on…
Breaking News: Outsourcing Gets Great Press in the Newspaper Industry
Reducing cycle time is a powerful business strategy. Here are two examples from the newspaper industry that demonstrate how outsourcing was the only way these companies could take advantage of…
HR Moves to Self-Serve
…of the current HR challenges companies face. The second largest commercial insurance company in the United States was “concerned” about the service level of its internal support center, reports Kenneth…
Rendezvous with ELLA
…questions that come up before a claim is made. Basically, it serves as free advice for an employer who, for example, might want to terminate an employee but first wants…
Five Tips for Vendors
…their language in through the back door. For example, the vendor will delete a contractual term completely and substitute its preferred language – from its vendor template – which, invariably,…
The Big Picture
Solutions for Public and Private eMarketplaces “Major multinational companies will buy software solutions,” says James Hatcher, vice president of business development for ECNet. “But when you go to the supplier…
As Safe as Fort Knox
…transactions flowing through Ruesch are electronic since the company established an eCommerce site in 1999. Szoc says his company designed the Web site and its functionality, but there are critical…
Nobody Does It Better
…of operating complex mainframe systems. Today these systems are still in use by many large companies in the U.S., including Fortune 500 companies. Since it is not economically feasible to…
How to Get Ready for HIPAA
…final regs haven’t really come down on the table yet.” The security and transaction regs have yet to be issued, and HHS recently reopened the comment period on the privacy…
Business Risk
…online direct marketing solutions to its buyers. Its “click and stay” software allows shoppers to complete an entire transaction without having to leave that Web site. The application service provider’s…
Capital Risk
…provider, outlines the asset costs for an average NaviSite customer: Four front-end servers for the Web site and two back-end servers to house the database: $75,000. Networking gear, including routers…
The Current Challenges of eProcurement
…unique architecture and coding. Suppliers interested in using these packages to set up Web-based catalogues may have to do the same configuration work five times. This is an unlikely scenario….
Road Warriors
…is no different from any private company’s need to outsource: acquiring the expertise and resources of a company that specializes in performing an important but non-core function. “A company that…
Achieving High Performance
…of vital importance when providing road maintenance. Take the city of Aspen, for example. When streets superintendent Jack Reed commissioned Koch to take on responsibility for maintaining 30 percent of…
Negotiating the Best Deal For Your Outsourcing Buck
…in its delivery of the service or if the vendor simply walks off the job. This is very different from buying a service (i.e. “contracting out”) where the company retains…
Twilight Time
…a computer, the computer manufacturer, and the chip manufacturer that sells its products to the computer maker all have something in common,” David Roddy states. “In the old days, manufacturers…
SRM Alliances
…around B2B eMarketplaces. And the strategy for a commodity that is integral to a product being manufactured by the company might be to purchase all that commodity from three vendors…
ASP in Brazil
…the right time, when the large electronic data transfer (EDI) companies “would not kill their business to offer the cheaper Web-based SCM solutions.” This was important for “a small company…
Aligning Interests
…themselves. They morph from a manufacturer into a software service delivery company by creating their own ASP around their software. Oracle and PeopleSoft have chosen this route. Whiteside labels the…