ASP Archives

An Outsourcing Solution for Consumer-Directed Healthcare that Payors Cannot Afford to Ignore

Outsourcing Center, Kathleen Goolsby, Senior Writer

Consumer-directed healthcare (CDH) is causing payors to determine how to meet the challenge of adjusting existing technology so it services individual clients, not just groups. Payors have four choices. One of those, a CDH defined-care platform in an outsourced model

Outsourcing Serves Reduced Labor and Food Costs with Increased Restaurant Management

Outsourcing Center, Kathleen Goolsby, Senior Writer

Labor and food costs comprise 60 percent of a fast-food restaurant's overall costs. Software solutions can efficiently manage the business, but they're often not cost-effective for small to mid-size businesses and franchisees. Here's how many restaurant owners benefit from a

How Leading Retailers Achieve Vendor Performance Management and Compliance Optimization

Outsourcing Center, Kathleen Goolsby, Senior Writer

Most retailers lack the ability to efficiently process their vendor-performance information into knowledge that allows them to avoid or recover unnecessary costs from inaccurate shipments. However, there's an outsourced solution that brings visibility into vendor operations, creating huge competitive advantage.

When An Outsourcer Outsources: Debt Collector Uses Champion Challenge for Selection

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

AMO, a debt collection firm, looked at a number of suppliers, then set up a 60-day champion/challenger test. Who could collect more money--AMO's dialer or the supplier's system? We wanted to test their situations under combat conditions, says Michael Chamberlain,

ASP Makes Customer Service Self-Service

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

ATI manufactures 400 cards for video games. Dissatisfaction with multiple suppliers led it to select a single source solution. ASP Parature improved customer satisfaction and decreased incoming call volume by 80 percent through its self-service options.

American Ref-Fuel Outsources Its IT to Multiple Suppliers to Generate Business Benefits

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

American Ref-fuel turns garbage into electricity. It outsources everything else. Here's how the company's various IT suppliers work with each other to service the energy company. The result: the company that turns waste into energy doesn't waste energy.

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An Outsourcing Solution for Consumer-Directed Healthcare that Payors Cannot Afford to Ignore

Outsourcing Serves Reduced Labor and Food Costs with Increased Restaurant Management

How Leading Retailers Achieve Vendor Performance Management and Compliance Optimization

When An Outsourcer Outsources: Debt Collector Uses Champion Challenge for Selection

ASP Makes Customer Service Self-Service

American Ref-Fuel Outsources Its IT to Multiple Suppliers to Generate Business Benefits

WestJet Lands Top Talent by Outsourcing Recruiting Software

Manufacturer Saves 30 Percent of Air Ticket Costs Using Travelocity Business

MSU Joins With ASP eePulse to Develop A New Executive Learning Forum

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