change management Archives

What You Need to Know to Avoid Outsourcing Risks in 2007

Outsourcing Center, Kathleen Goolsby, Senior Writer

The outsourcing industry is changing, and there are some new risks. This article is full of tips for mitigating risks in six elements of outsourcing.

Partnering for Performance

Outsourcing Center, Kathleen Goolsby, Senior Writer

The city of Minneapolis knew that outsourcing its IT functions and assets to Unisys would enable them to focus on value-added services for internal users and external customers, but there were huge obstacles in front of an outsourcing initiative. So

Required Reading on the Realities of Business Transformational Outsourcing

Outsourcing Center, Kathleen Goolsby, Senior Writer

In part 4 of this four-part series on business transformational outsourcing, we share three essential principles for structuring a BTO relationship for successful outcomes.

Outsourcing for Best Performance

Outsourcing Center, Kathleen Goolsby, Senior Writer

Successful outsourcing arrangements leverage more than resources and expertise -- it's the partnership approach that makes the difference.

No Dress Rehearsals

Outsourcing Center, Kathleen Goolsby, Senior Writer

What makes an outsourcing relationship work? A perfectly executed contract is NOT the answer. An outsourcing arrangement is a long-term relationship whose expectationss and attitudes must be realistic. Here's how to do it right.

The Whole Kit and Caboodle

Outsourcing Center, Kathleen Goolsby, Senior Writer

The Whole Kit and Caboodle - In round figures, the outsourcing contract between the U.S. Treasury and its supplier, Wang Government Services (a Getronics company) will be over $100 million over the life of the ten-year contract. Like the old

Like a Fifth Wheel

Outsourcing Center, Kathleen Goolsby, Senior Writer

Striving to be competitive involves tremendous risks. The timing must be right, and the resources must be available. It's costly, and the return on investment might be low. In fact, the entire effort might fail. And someone will be held

What skills must be present in the executive team that manages the ongoing outsourcing relationship?

Dr. Wendell Jones

Question: What skills must be present in the executive team that manages the ongoing outsourcing relationship? Answer: from Wendell Jones, Outsourcing Center Analyst

Should You Do What You’re Doing?

Outsourcing Center, Kathleen Goolsby, Senior Writer

Road guards are people who try to keep you from making changes. Some have root rot because they have been in place so long. But I like to change and improve things! states Jim Jones, head of reengineering at Warner

Flexibility in Service Contracts: How to Build It and Keep It

Bill Bierce

Flexibility in legal outsourcing contracts bears striking similarities to a team of professional athletes under the tutelage of a watchful coach.

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Outsourcing for Best Performance

No Dress Rehearsals

The Whole Kit and Caboodle

What skills must be present in the executive team that manages the ongoing outsourcing relationship?

Should You Do What You’re Doing?

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Industry

Services

Cybersecurity

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