Outsourcing for Best Performance
Outsourcing Center, Kathleen Goolsby, Senior Writer
Successful outsourcing arrangements leverage more than resources and expertise -- it's the partnership approach that makes the difference.
Research & Insight
Research & Insight
Compaq
Outsourcing: Method for Scaling Steep Slopes
Outsourcing Center, Kathleen Goolsby, Senior Writer
Learn how the choice of an outsourcing partner is crucial in transforming a company's catch-as-catch-can or by-the-seat-of-your-pants processes to world-class operations.
IT Adds Value to Business Processes
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Outsourcing IT improves business processes to help buyers remain competitive.
Meet a New BPO Supplier: Compaq
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
IT suppliers are entering the BPO world. Compaq has created an unusual offering melding the two.
Outsourcing Helps Trade Center Buyers Get Back in Business
Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer
Outsourcing suppliers are responsive in a crisis. Forty-five minutes after the first plane hit the World Trade Center, Compaq executives were on the phone, putting together a triage of support for its eight financial clients with Recover-All contracts as well
An Ounce of Prevention
Outsourcing Center, Kathleen Goolsby, Senior Writer
Burlington Resources, Inc., which is involved in the exploration, development and production of hydrocarbons, ranks first among U.S. independent oil and gas companies, in terms of proved U.S. reserves. It's a company with the diverse global opportunities and financial strength
Judicial Middle Ground
Outsourcing Center, Kathleen Goolsby, Senior Writer
Judicial Middle Ground - A goal to realign resources to be more client-centered led to outsourcing at Justice Canada, the federal Department of Justice that is the attorney general for Canada. Linda Holmes, Director of Informatic Services and Technology Division
Growing Together
Outsourcing Center, Kathleen Goolsby, Senior Writer
Compaq Computer Corporation and Jabil Circuit, Inc. This award illustrates the ability to expand SAP outsourcing into a whole new venue, e-commerce. E-commerce, of course, is the hottest area for outsourcing expansion. Jabil originally outsourced its SAP application to Compaq