managed services Archives

The Impact of Collaboration in BPO for Print Services

Outsourcing Center, Kathleen Goolsby, Senior Writer

Managing the North American marketing-related print collateral needs of Unilever's 400 brands in more than 100 countries is an enormous task. Outsourcing printing needs is not the same as outsourcing procurement, especially where it may impact creativity in marketing. Unilever

Infocrossing Introduces Managed Application Services, Providing Four Key Business Benefits to Buyers

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

After repeated requests from its clients, Infocrossing expanded its Enterprise Application Services to include Managed Application Services (MAS), a cross-platform suite that includes all aspects of ERP application outsourcing. We married best practices around infrastructure capabilities with our PeopleSoft and

Trends Highlight Changes in the Way Companies Will Do IT Outsourcing

Outsourcing Center, Kathleen Goolsby, Senior Writer

IT outsourcing is no longer a commodity. Here's a run-down of recent trends demonstrating IT outsourcing is becoming integral to top-line growth. Read about new business models, new functions being outsourced, and other changes that will impact ITO deals next

Behavioral Healthcare Provider Surgically Removes IT from HR Department by Outsourcing to an MSP

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

A growing provider was able to cut its benefits costs by half yet double the quality of those benefits by outsourcing. That helped it recruit staff for its new locations.

Trends Point to Far-Reaching Changes in Government Outsourcing

Outsourcing Center, Kathleen Goolsby, Senior Writer

Government outsourcing deals in the US have taken on significant new characteristics. Here are the big changes that put government deals on a par with commercial deals.

Joint Resolution: City Falls for Outsourcing, the Ultimate Makeover

Outsourcing Center, Kathleen Goolsby, Senior Writer

The story of what happens when excellence comes to town on outsourcing's winds of change.

What Do You Do When Your Applications Support Provider Goes Under?

Outsourcing Center, Bruce McCracken, Business Writer

Here's an outsourcing nightmare: Your applications support provider declares bankruptcy as you're trying to prepare your year-end financials. Read how one buyer handled the situation. The end result: a new outsourcing relationship with even greater value.

Under the Influence of Capital Constraints

Outsourcing Center, Kathleen Goolsby, Senior Writer

You have to acquire millions of dollards of IT equipment and also reduce your staff. At the same time, your orders are to significantly reduce your budget and also ensure excellence in client service. What's your strategy? Here's how one

The Big Picture

Outsourcing Center, Kathleen Goolsby, Senior Writer

Solutions for Public and Private eMarketplaces “Major multinational companies will buy software solutions,” says James Hatcher, vice president of business development for ECNet. “But when you go to the supplier base, only 10 percent of them will buy software. So

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The Impact of Collaboration in BPO for Print Services

Infocrossing Introduces Managed Application Services, Providing Four Key Business Benefits to Buyers

Trends Highlight Changes in the Way Companies Will Do IT Outsourcing

Behavioral Healthcare Provider Surgically Removes IT from HR Department by Outsourcing to an MSP

Trends Point to Far-Reaching Changes in Government Outsourcing

Joint Resolution: City Falls for Outsourcing, the Ultimate Makeover

What Do You Do When Your Applications Support Provider Goes Under?

Under the Influence of Capital Constraints

The Big Picture

Industries

Services

Industry

Services

Cybersecurity

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