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Trail Carvers:Outsourcing’s Role in Moving Companies Beyond Their Potential

Outsourcing Center, Kathleen Goolsby, Senior Writer

Find out how an effective outsourcing relationship enables a very small insurance wholesale business to compete cost-effectively with large, powerful insurance companies.

Landmark Outsourcing Arrangement Creates World-Class Solution for Scottish Schools

Outsourcing Center, Kathleen Goolsby, Senior Writer

All the steps to building a win-win outsourcing relationship are taken upfront before the contract is signed. This relationship truly is exemplary in illustrating how to construct and manage a world-class, notably successful outsourcing relationship.

How British Petroleum Began Using Outsourcing to Make its Dreams Come True

Outsourcing Center, Kathleen Goolsby, Senior Writer

Learn why BP believes this outsourcing relationship may be the single most successful deal it has ever done.

How to Maximize the Alliance Factor in Outsourcing

Outsourcing Center, Kathleen Goolsby, Senior Writer

How to create an 'us' without destroying the 'me' in an outsourcing relationship.

Getting Hitched

Outsourcing Center, Kathleen Goolsby, Senior Writer

How can you minimize risks when selecting a fairly new company as your supplier? Here's what BP and Bank of America did when they outsourcing their HR to Exult.

Mission Critical

Outsourcing Center, Kathleen Goolsby, Senior Writer

Sunoco cracks its data center challenges by outsourcing its mainframe processing to (i)Structure.

We’ve Only Just Begun

Outsourcing Center, Kathleen Goolsby, Senior Writer

Jane Drasites, Director, Benefits Delivery for BP Amoco, swears that the first year in an outsourcing relationship is just like a marriage. Some marriages don't work very well. When Amoco (prior to its merger with BP) signed an agreement in

Delivering the Difference

Outsourcing Center, Kathleen Goolsby, Senior Writer

If you're a patient in the emergency room, you definitely want that hospital or trauma center to have all the necessary supplies on hand -- from IVs and blood plasma to bandages and syringes. But the hospital can't keep everything

Flooded with Possibilities

Outsourcing Center, Kathleen Goolsby, Senior Writer

No doubt, you've seen the ads with the cupped hands ready to cradle your life. With the accompanying slogan, You're in good hands with Allstate, one would naturally assume that customer satisfaction is a high priority with this insurance company.

Downtime Detour

Outsourcing Center, Kathleen Goolsby, Senior Writer

Imagine that you own a retail gas store and the cash register goes down. You can't sell gas or Twinkies. Now imagine, just for a moment, that you own over 1700 retail gas stores where this could happen. ARCO, a

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Research & Insight

Trail Carvers:Outsourcing’s Role in Moving Companies Beyond Their Potential

Mission Critical

We’ve Only Just Begun

Delivering the Difference

Flooded with Possibilities

Downtime Detour

Industries

Services

Industry

Services

Cybersecurity

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