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Research & Insight

Research & Insight

Unisys

What’s New in BPO

Outsourcing Center, Beth Ellyn Rosenthal, Senior Writer

BPO providers predict this year business transformation will become more than just talk. And offshoring will expand into new industries and new geographies. Here's a BPO road map for 2005.

Partnering for Performance

Outsourcing Center, Kathleen Goolsby, Senior Writer

The city of Minneapolis knew that outsourcing its IT functions and assets to Unisys would enable them to focus on value-added services for internal users and external customers, but there were huge obstacles in front of an outsourcing initiative. So

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This guide will walk you through some areas most important when outsourcing, such as
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